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Level 1

23 points

Power button is not working and I can not open apps :(

No matter how long I hold down the power button it will not turn off and I can't open any apps I don't know what to do anyone have any ideas?

iPhone XS Max

Posted on May 2, 2020 6:55 PM

Top-ranking reply

Level 10

150,090 points

Posted on May 2, 2020 7:16 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none fo the above works then please contact ➔ Apple Support

Axel F.

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