Screensaver on Catalina 10.15 shows no source menu

Can someone explain this? The screensaver window shows a black screen with no Source menu below it... and I have one of the native photo-based screen saver selected. The first photo is that of my Mom's I captured while doing a remote desktop assistance. The second photo is my computer showing what it SHOULD look like. Any ideas?

The problem (my Mom's computer - iMac purchased 2017):

Versus what it should look like (my computer):

iMac Line (2012 and Later)

Posted on May 2, 2020 11:10 AM

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3 replies

dialabrain

Level 10

134,297 points

May 2, 2020 5:53 PM in response to Webracadabra

You could try restarting in Safe Mode then restart normally…

How to use safe mode on your Mac - Apple Support

If that doesn't work, you could try creating a new user account and see if it has the same problem.

Other than that, you could try reinstalling Catalina.

dialabrain

Level 10

134,297 points

May 2, 2020 11:18 AM in response to Webracadabra

Did you try restarting the Mac?

Webracadabra Author

Level 1

8 points

May 2, 2020 3:58 PM in response to dialabrain

Yes. No effect.

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Screensaver on Catalina 10.15 shows no source menu