SMS- Phone call issues across devices

When I answer a phone call on my iPhone it shows as a missed call on my iMac and iPad. Also sms (not iMessages) show up as unread on my iMac and iPad if I read them on my phone. If I answer a call or read SMS on my iPad or iMac they show as read on all devices. I am sure there is a dimple fix but I am stuck reading messages twice. Thanks in advance for your help.

iMac 27", macOS 10.15

Posted on May 1, 2020 12:11 PM

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1 reply

May 2, 2020 1:25 PM in response to SMS_unread

Hi SMS_unread,


Thanks for using Apple Support Communities! I see you're having some issues with two Continuity features, and I'd like to do what I can to help.


Here are the articles on how to set up both of the Continuity features you're having trouble with. Verify that all steps were followed as shown.

Make and receive calls on your Mac, iPad, or iPod touch

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac


Double check that all system requirements are met: System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch


If everything is set up as shown, then I'd suggest turning both features off on all devices, restart all devices, then turn both features back on again.


If you're still having the same issues, then I'd recommend contacting Apple Support. Let them know what's happening and what you've done for troubleshooting so far.


Take care!

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SMS- Phone call issues across devices

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