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iPad disconnecting from WiFi

Has anyone had any problems with their ipad constantly disconnecting from WiFi? It has only just started doing this. Is there anything I can do to rectify it?

Thanks in anticipation!

iPad, iPadOS 13

Posted on Apr 30, 2020 12:39 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2020 1:09 AM

Its either something to do with your Internet Service Provider or your environment. If your far away from the router or are surrounded by metal objects (such as kitchen items, in my experience) then it may interfere with your Wi-Fi connection.

2 replies

Apr 30, 2020 1:45 AM in response to Julie-W

A restart of your home WiFi Router might be beneficial.


To restart your router, disconnect power from the router for at least 30 seconds, then reconnect power to restart. After the router completes its reboot, which may take a few moments, force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Test you connectivity - ideally, should difficulties continue, compare with other devices that connect to your WiFi. An additional diagnostic step would be to connect your iPad via another WiFi network; if you have a mobile phone with a WiFi hotspot feature, this is another WiFi network with which you can test connectivity from your iPad.


When comparing with other devices connected to your WiFi network, if the problem is isolated to your iPad, you should reset your iPad’s Network Settings:

Settings > General > Reset > Reset Network Settings


After this reset, you will need to re-enter your WiFi password to reconnect.


If the problem affects all devices that connect to your WiFi network, it is possible that you have a source of local radio interference, a problem with your home WiFi router or WiFi setting, or perhaps a neighbouring WiFi network causing issues.


I hope this proves to be helpful in both isolating and resolving the problem. Please let us know how you get on.

iPad disconnecting from WiFi

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