Unauthorized purchase

I just received an email and I did not make this purchase

regarding a $12.99 purchase

min afraid to open download assuming its a way to get my info


iPhone 6s, iOS 13

Posted on Apr 29, 2020 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 10:56 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If you think it may be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support



2 replies
Question marked as Top-ranking reply

Apr 29, 2020 10:56 AM in response to rosefromallen

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If you think it may be a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support



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Unauthorized purchase

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