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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
my sons iPad is showing a black screen with just the apple sign frozen on the screen. I have tried resetting it and even changed charging cords. when I reset it the screen goes blank and then the apple logo comes back on but then nothing else happens
iPad Air 2, iPadOS 13
Hello,
Please refer to the following Apple Support document.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Hello,
Please refer to the following Apple Support document.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
frozen apple logo after reset
