iphone stuck on apple logo

my iPhone 11 is stuck on the apple logo, I tried restoring it using my laptop, but nothing is working


iPhone 11, iOS 13

Posted on Apr 20, 2020 9:22 AM

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Posted on Apr 20, 2020 9:30 AM

Try to Force ReStart the iPhone as shown in this article by Apple ➔ How to Force ReStart Your iPhone. If that does not work then perform this task as outlined in the article by Apple ➔ If Your iPhone in Non-Responsive or Frozen.

Good Luck.


Axel F.

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Question marked as ⚠️ Top-ranking reply

Apr 20, 2020 9:30 AM in response to zina111

Try to Force ReStart the iPhone as shown in this article by Apple ➔ How to Force ReStart Your iPhone. If that does not work then perform this task as outlined in the article by Apple ➔ If Your iPhone in Non-Responsive or Frozen.

Good Luck.


Axel F.

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iphone stuck on apple logo

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