Iphone screen is slightly unresponsive

Hi all,

Suddenly my iphone xs screen is slightly unresponsive, neither my phone has contacted with water nor its dropped on any surface, i tried to hard reboot the phone plus i tried to factory reset through itunes still the result is same, and at this point of time all the service centres and apple stores are closed! Any suggestions are welcome and appreciated , Thankyou

iPhone XS, iOS 13

Posted on Apr 16, 2020 6:42 AM

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Apr 17, 2020 7:04 AM in response to bishal65

Hey bishal65,


Thanks for using Apple Support Communities! I understand you're having an issue with your iPhone display.


To start, I recommend checking out the following link as it provides some great steps to take to resolve display issues: If the screen isn't working on your iPhone or iPad


If that doesn't help, let us know a bit more about the issue. Some helpful information about what's happening. For example, when you say slightly unresponsive, are you seeing certain apps not responding, specific sections of the display, or just that sometimes it doesn't respond?


Thanks again, and have a great day!

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Apr 20, 2020 5:20 AM in response to bishal65

Hey bishal65,


Thanks for getting back to us. From here, I'd like to have you take a look at the steps to help improve iOS performance issues here: About iOS performance on your iPhone, iPad, or iPod touch


If this behavior continues after those steps, reach out for additional assistance here: Contact Support


Cheers!

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Iphone screen is slightly unresponsive

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