You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
No problem with AppleTV-3s. Â Only the AppleTV-4s have this issue. The
AppleTV-4s will not play photo slide shows with slide view times greater than 3
seconds. For slide view times greater than 3 seconds, the ATV-4 will show a few
slides and then reverts to the Slideshow set up screen.
How can this be fixed?
Apple TV 4K, tvOS 11
Hey there leross,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues using the slideshow feature on your Apple TV. I’ll be happy to help.
If you haven’t already, make sure your Apple TV is up to date:
Then restart your Apple TV:
Create another slideshow after that and see if it will work as expected:
Create a slideshow on Apple TV
Regards.
Hi leross,
Thanks for going through those steps. If restarting and updating did not help, sign out of iCloud on your Apple TV and restart. Sign back in and test again. This link can help with these steps:
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
If you’re still having issues, you’ll want to reach back out to Apple Support at the following link to look further into this with you:
Take care.
The AppleTV-4 is up-to-date. Model A1842 (64 GB); TvOS 13.4(71L256)
I restarted the APPLE TV-4 and the issue remains. It still will not play photo slide shows with slide view times greater than 3
seconds. For slide view times greater than 3 seconds, the ATV-4 will show a few
slides and then reverts to the Slideshow set up screen. On my ATV-3s, there is no issue with longer view times.
Apple TV 4 Photos - Slideshow Timing Limitations
