Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

OS update

Don't see Catalina update for Mac OX X El Capitan on my iMac. Any advise how I can upgrade my iMac to Catalina?


iMac 27", OS X 10.11

Posted on Apr 10, 2020 8:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2020 8:56 AM

Please locate the Mojave installer and move it to the Trash and then empty the Trash and re-attempt.


If that does not work, please restart in Safe Mode and try the update while in Safe Mode.


Safe Mode Reset instructions

5 replies

OS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.