You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >
I need to reset an iPhone 5 to factory settings. My dad passed away and I do not have the apple id password but want to simply wipe the phone and start fresh. How do I get around it not allowing me to do this?
iPhone 5
Take a look at this for more information.
How to request access to a deceased family member's Apple accounts - Apple Support
Take a look at this for more information.
How to request access to a deceased family member's Apple accounts - Apple Support
Once the Apple Stores reopen, bring the iPhone and appropriate documentation (death certificate, etc.) to the Apple Store and seek assistance there.
reset iphone 5 to factory settings
