You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad 6 won’t charge

I’ve cleaned out port, tried several charges. Very very slow charge

iPad, iOS 13

Posted on Apr 8, 2020 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2020 3:02 PM

Are you using the charger that was supplied with your iPad - or are you using an iPhone charger? iPhone chargers generally provide only half that of the standard iPad charger.


If you are using the correct charger, you might try substituting the charger and cable with another known-good item - in an attempt to systematically identify a bad cable or charger. Ideally your charger should be rated at 12W or higher.



1 reply
Question marked as Top-ranking reply

Apr 8, 2020 3:02 PM in response to Jmc1272

Are you using the charger that was supplied with your iPad - or are you using an iPhone charger? iPhone chargers generally provide only half that of the standard iPad charger.


If you are using the correct charger, you might try substituting the charger and cable with another known-good item - in an attempt to systematically identify a bad cable or charger. Ideally your charger should be rated at 12W or higher.



iPad 6 won’t charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.