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User profile for user: siewchong
siewchong Author
User level: Level 1
4 points

cancel disney+ subscription

I subscribed to disney+ on my iphone. I've tried to cancel on Mar 28th. On my phone, I've gone to settings, clicked on my name at top, clicked on subscriptions and it says " you do not have any subscriptions". One would think, that its already cancelled, but I just got charged another month April 6th. Its possible I subscribed under another AppleID, but I don't have any record of a second ID? How do I about tracking that down?


Or any thoughts on how i can cancel subscription

Posted on Apr 7, 2020 7:27 PM

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User profile for user: Kappy
Kappy
User level: Level 10
361,837 points

Posted on Apr 7, 2020 7:31 PM

View, change or cancel your subscriptions - Apple Support.

If you see 'itunes.com/bill' or an unfamiliar charge on your statement

Purchases - Subscriptions not billed through Apple 

See your purchase history in the App Store or iTunes Store - Apple Support

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User profile for user: Rysz
Rysz
User level: Level 8
44,421 points

Apr 7, 2020 7:46 PM in response to siewchong

>>I just got charged another month April 6th. Its possible I subscribed under another AppleID... How do I about tracking that down?<<


Check which Apple ID was used on the notification you received for the subscription charge.


If all you received was an email or message, it might just be a phishing scam, too, and nothing was actually charged. Check your purchase history.

https://reportaproblem.apple.com/



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cancel disney+ subscription

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