MacBook Air not charging

MacBook Air (2014) saying "battery not charging" when I chick on the battery symbol (top right). The charging cable has an orange light. It doesn't go over 40% and drops in power if I disconnect from the charging cable (then won't go over the percentage to which it has dropped in charge).

I have tried:

  • resetting the SMC (no change)
  • restarting in safe mode (no change)
  • checking the battery condition (it says normal)
  • first aid on all disks (no problems found)
  • Reinstalling macOS (its running the latest software, no change)

The power cable is working as it charges another MacBook Air.

Any advice/help would be much appreciated! Thanks :)


MacBook Air 13", macOS 10.15

Posted on Apr 5, 2020 1:55 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.