I’m trying to expand the iCloud storage but it’s crushing when I’m trying to make the payment

I’m trying to expand the iCloud storage but it’s crushing when I’m trying to make the payment




[Re-Titled by Moderator]


iPhone 11 Pro Max, iOS 13

Posted on Apr 3, 2020 5:28 PM

Reply
7 replies
Sort By: 

Apr 3, 2020 6:32 PM in response to Lenayiee

How about following the instructions in this article by Apple ➔ How to Force ReStart your iPhone . Once you have Force ReStarted your iPone then try to purchase iCloud storage again. If that does not work then I recommend that you contact ➔ Apple Support as stated on your screen.


Axel F.

Reply

Apr 3, 2020 6:36 PM in response to Lenayiee

I found out what the problem was. It had to do with my payment method that I have assigned in the settings. I’m using PayPal and for some reason it couldn’t verify my Paypa account from my phone. But I removed it and put a new one and now it worked.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m trying to expand the iCloud storage but it’s crushing when I’m trying to make the payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.