what do i do when it says "You need to authenticate before acesssing this item"

I could not open a Keynote (ios) presentation that i made. it always says "You need to authenticate before acesssing this item". I do not know what that means. All of my other presentations say the same thing. Now i have to restart my project!

iPad Pro, iOS 10

Posted on Apr 3, 2020 10:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2020 12:04 PM

Hello,


Try updating to the latest version of Keynote from the App Store.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

what do i do when it says "You need to authenticate before acesssing this item"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.