Payment info update
Trying to update payment info. Keep getting message stating "We've run into a problem, please try again later." Any ideas on how to fix this?
iPhone 7 Plus, iOS 13
Question marked as
User profile for user:
i_rina
User level:
Community Specialist
Hello viking2159,
I understand that you're trying to update your payment information but get a message saying We've run into a problem, please try again later. I am happy to help.
Have you restarted your device since this started happening?
Do you have access to another Wi-FI network that you can connect to and try again?
Let me know.
Cheers!