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how do I fix this?
iPad Air 2 Wi-Fi
What happens when you try? Error message(s)? More information would help.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Did you receive an error message? If yes, see If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422
imessage and facetime not logging in
