You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
I just recently got an iPad Air, and ordered an Apple Pencil (1st generation) to go along with it. I was able to successfully pair the pencil, however it does not work. It is fully charged with a brand new tip, and I have tried everything from restarting my iPad to forgetting the device and unpairing and repairing the pencil on Bluetooth and it still won’t work.
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Also, which generation of iPad Air do you own? Only Air 3 (2019) supports Apple Pencil, Air 2 or original Air do not support even the first generation Apple Pencil.
The charge seems to be holding fine, when I plug it in it’s fine and it shows on my battery giblet that it is fully charged
Apple Pencil not workin
