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I just upgraded my phone to iOS 13.4 and now I get an error message saying I can't connect to my desktop to do backups (I run Sierra/OS10.12.6) without an upgrade. I can't upgrade to Catalina as it bricks sound engineering software vital to my work. Is it possible to upgrade just a little bit, or to roll back the iOS upgrade on my phone? I feel really hijacked here, not nice.
iMac 27", macOS 10.12
Click Install. Back in the day certain updates to iOS would require a new version of iTunes. Now that Apple have effectively frozen iTunes at 12.8.3 for older versions of macOS this is done with an update that patches the iTunes software package rather than a new release. Manually checking for updates in the app store or reinstalling iTunes won't help. You need to install this particular software update when prompted, just as Apple's support document says.
tt2
Click Install. Back in the day certain updates to iOS would require a new version of iTunes. Now that Apple have effectively frozen iTunes at 12.8.3 for older versions of macOS this is done with an update that patches the iTunes software package rather than a new release. Manually checking for updates in the app store or reinstalling iTunes won't help. You need to install this particular software update when prompted, just as Apple's support document says.
tt2
Here is the error message, and here is the webpage that supposedly explains the update, but doesn't. My iTunes is up to date, and I'm afraid to click the update window until I know what it is, I can't afford to have all my work software break.
I wish someone from Apple would address this.
I think you should be able to backup if you have the latest version of iTunes for your system. You shouldn't need to upgrade to Catalina yet.
What version of iTunes do you have?
Are you being asked to install an update or just seeing the error?
~Lyssa
If you're getting a request to install an update when you connect your phone then the update it wants to install is a patch to update iTunes so it can communicate with your updated device. It isn't going to update OS X/macOS.
tt2
I'm being told I must install an update to be able to connect my phone. I'm running iTunes 12.8.2.3. Thank you.
I checked for updates and iTunes is current. I'll try backing up my phone again and getting the exact error message.
Thank you so much--this is what I needed to know. Appreciated, and roll safe please. :)
You're welcome. 🙂
tt2
iOS upgrade bricks connecting to desktop (and thanks for the warning, apple)
