Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Julieboone Author

Level 1

4 points

My iPhone XS screen went black

What can I do to get the screen to work again

iPhone XS

Posted on Mar 27, 2020 7:13 PM

Top-ranking reply

Juitse

Level 3

657 points

Posted on Mar 27, 2020 7:49 PM

Hi Julieboone

Thanks for using the  Apple Support Communities.

Please try to hard rest the device by Pressing and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

check out this article, it may be helpful

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Best Regards,

View in context

My iPhone XS screen went black

Similar questions