You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad OS 13.4 - boot loop

After updating to Ipad OS 13.4, my Ipad Pro 2018 is stuck on a boot loop after a day. Anyone else have this, or just me? Maybe it was something else.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Mar 27, 2020 2:36 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2020 2:40 AM

If you’re stuck in a boot-loop, the first thing to try is a forced-restart of the iPad. If that doesn’t resolve it, we can look at other intervention.


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Mar 27, 2020 2:40 AM in response to @Eric166

If you’re stuck in a boot-loop, the first thing to try is a forced-restart of the iPad. If that doesn’t resolve it, we can look at other intervention.


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Ipad OS 13.4 - boot loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.