Apple id
Forgot my apple id password and can’t reach to the phone number i added. Give me a solution for this?
iPhone 6s, iOS 13
I am sorry to hear that! There are a couple of different steps you could try to change your password.
For Accounts with or without security questions you can try:
- Go to your Apple ID account page and click "Forgot Apple ID or password."
- Enter your Apple ID. Did you forget your Apple ID?
- Select the option to reset your password, then choose Continue.
- Choose how to reset your password:
- If you have an account with security questions set up, you can select "Answer security questions" and follow the rest of the steps.
- To get email instead, select "Get an email." To reset your password, use the email that we send to your primary or rescue email address. Didn't get the email?
- If asked for a Recovery Key, use the steps for two-factor authentication or two-step verification instead.
Accounts with two-step verification
- Go to your Apple ID account page and click "Forgot Apple ID or password."
- Enter your Apple ID, select the option to reset your password, then choose Continue. Did you forget your Apple ID?
- Enter your Recovery Key for two-step verification.*
- Choose a trusted device.* We'll send your device a verification code.
- Enter the verification code.
- Create a new password, then select Reset Password.
After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.
* If you permanently lost your Recovery Key or access to your trusted device, you can't change your password.
If none of these steps work you can request a recount recovery from apple.
Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again.
- The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Apple Support app to reset your password.
- If your friend or family member can't get the Apple Support app, you can use the Find My iPhone app to reset your Apple ID password on a device with iOS 9 through 12.
- If you're unsuccessful using any of these methods, go to iforgot.apple.com. Provide as much information as you can, then start the account recovery waiting period. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.
After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.
If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery.
When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.
Some important things to note about this process:
- In some cases, you might be given options that could shorten the wait time during account recovery. For example, you might be able to provide credit-card details to confirm your identity. If you’re given the option to confirm your credit-card details, an authorization request goes to the card issuer.*
- You might also be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address.
