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Face ID

My iPhone XR Face ID was working perfectly before yesterday. It wasn’t allowing me to use my Face ID anymore to unlock the phone. I restarted my phone various times in hopes it would work but it didn’t. I reset my Face ID and tried to set it up. I’m set up it says to move phone a little lower or move phone a little higher. Afterwards it tells me Face ID isn’t available right now. Does anyone know how to fix this?

iPhone XR, iOS 13

Posted on Mar 24, 2020 10:25 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2020 10:27 AM

Perhaps this article will help;

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


2 replies

Face ID

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