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Hello,
The mic on my phone had not been working. I am not able to hear or be hard by phone calls. I cannot record anything. Also during phone calls, I cannot select the option for speakerphone. i tried to set up Voice Control again and it says the microphone is being used by another application. I have restarted and even reset my phone. Please help. I am very frustrated.
iPhone 7, iOS 13
Hi Anakarininah,
Thank you for posting. Being able to use your microphones is very important, and I'm happy to see if I can assist. As I understand it, you've been having some microphone issues and it seems to affect on-call use and Voice Control. Is that right?
When you say you reset the iPhone, are you saying you restored it to factory settings using a computer?
It sounds like you've done some good troubleshooting so far. This has a step that might help you: If the microphones on your iPhone aren't working
Since you're seeing a prompt that your microphone is in use, it might also help to tap Settings > Privacy > Microphone to see which apps are allowed to use your microphone.
If none of the above helps, use this to Contact Apple Support.
Take care.
Microphone not working.
