Apple TV and 2 factor ID

Since starting 2 factor ID, we have been unable to use our Apple TV. We get in this loop where Apple TV asks for our user id then password then sends us a text with authentication code (AC). We enter the AC and the loop starts again with no access to Apple TV. Our Apple TV software is up-to-date, but one is about 3 years since purchase and one approximately 5 years since purchase. Please help.

Posted on Mar 20, 2020 6:54 PM

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Apple TV and 2 factor ID Since starting 2 factor ID, we have been unable to use our Apple TV. We get in this loop where Apple TV asks for our user id then password then sends us a text with authentication code (AC). We enter the AC and the loop starts again with no access to Apple TV. Our Apple TV software is up-to-date, but one is about 3 years since purchase and one approximately 5 years since purchase. Please help.
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1 reply

Urquhart1244

Level 10

146,232 points

Mar 21, 2020 1:02 AM in response to Dak15Bulldogs

Please see: https://discussions.apple.com/thread/250420575

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Apple TV and 2 factor ID

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