You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Return Policy

Hello!

I have an unopened Apple keyboard that I want to return but it is over two weeks old. What do I do?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Mar 11, 2020 1:20 PM

Top-ranking reply

Level 10

80,418 points

Posted on Mar 11, 2020 1:25 PM

If purchased from Apple, you only have 14 days to return it for refund. After that, you own it and there are no return options.

If purchased from an authorized seller, then that seller’s return policy would apply