MY IPHONE 8PLUS SCREEN IS STUCK ON BLACK!!!!!

I dropped my phone in a puddle last night and my screen was already cracked before hand so I suspect water damage caused this but the phone still works meaning it gets phone calls through and it vibrates when thumb is placed on button for scan but the screen is black and won’t turn on at all. Please help !!!( I put in in rice all night and then I left it on charge but it’s clearly fully charged as it still vibrates and calls work)


iPhone 8 Plus

Posted on Mar 10, 2020 12:47 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Mar 10, 2020 1:04 PM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


Do this ASAP before more damage renders the phone useless. Do not connect it to a charger.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Mar 10, 2020 1:04 PM in response to Chl0e27

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


Do this ASAP before more damage renders the phone useless. Do not connect it to a charger.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MY IPHONE 8PLUS SCREEN IS STUCK ON BLACK!!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.