All my AppleTV movies and TV shows are missing from my Library on my MacBook AppleTv app

I use the AppleTV app quite frequently. I have purchased over 300 movies and about a dozen TV series. I stream them on my AppleTV device as well as on my MacBook when I am away from home. Yesterday I opened my AppleTV app on my MacBook and all my movies and TV series I have purchased are gone. There is one Spongebob episode available as I actually downloaded it to my MacBook for my son, but everything else is gone. My "Movies" tab under "My Library" is just a blank screen with a "Browse AppleTV" option. How do I regain access all my movies I have purchased?

MacBook Pro

Posted on Feb 18, 2020 10:39 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 18, 2020 1:12 PM

See if they got hidden, click on Account at the top of your screen - View my account - iTunes in the cloud - Hidden purchases- manage

https://support.apple.com/en-ca/HT208167

Or Account - Purchased


Or File - Add to Library


try also force quitting the app and restarting your Mac


3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Feb 18, 2020 1:12 PM in response to RadCadDad

See if they got hidden, click on Account at the top of your screen - View my account - iTunes in the cloud - Hidden purchases- manage

https://support.apple.com/en-ca/HT208167

Or Account - Purchased


Or File - Add to Library


try also force quitting the app and restarting your Mac


Reply

Feb 18, 2020 12:15 PM in response to Vancouver22

Vancouver, thanks for answering. I signed in and out, been on 2 different networks, home and work. And don’t want to download 300+ movies, I prefer to stream as I have before. All the movies appear just fine on my Apple TV device, phone and iPad. They used to show up on my MacBook but disappeared yesterday

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All my AppleTV movies and TV shows are missing from my Library on my MacBook AppleTv app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.