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SIM card not suported

hi my name is Venkat

I am using iPhones 5s, in india

last 2years back I am using this I phone, then after going to Kuwait, now I am coming back india

but iPhone showing SIM card is not not suported,m please help me

iPhone 5s, iOS 12

Posted on Feb 15, 2020 6:14 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2020 6:42 AM

Yes, you may be using, but your phone is telling you it is locked to a carrier if the new sim card you are trying to use is not supported. Perhaps the carrier you used in Kuwait has a carrier lock on your phone.

8 replies

Feb 15, 2020 6:42 AM in response to kb1951

The SIM card that you currently have installed in this iPhone is from a service provider that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported service provider or request that this iPhone be unlocked by your service provider. Please contact Apple for more information.

SIM card not suported

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