Back up Iphone with broken screen

Is there any way of doing this?

getting repaired on Friday but need to use an old one until then

iPhone 8, iOS 13

Posted on Feb 4, 2020 4:14 PM

Reply
4 replies

Feb 4, 2020 4:24 PM in response to ellie_2812

What do you need specifically? Is yours working?


I would note that if you're taking it to Apple or an AASP, their "repairs" for more severe issues is usually done as a complete replacement where they trade in the customer's device for a service replacement. Apple also makes no guarantees about the data and considers it the responsibility of the customer to have a working backup to restore data if they issue a replacement or if they wipe the data off a repaired device.


If you can't do a backup because of a malfunction, then you would need to get it repaired - possibly not by Apple. What's the specific problem?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Back up Iphone with broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.