You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Birdman2159
Birdman2159 Author
User level: Level 1
4 points

I’ve been trying to buy into an app but it keeps saying can’t connect to iTunes and I must go to iTunes support. I’ve purchased before. Any idea as to why this is happening?

Yes or anyone who can give me an answer.

iPad mini, iOS 9

Posted on Jan 30, 2020 6:49 AM

Reply
Question marked as Top-ranking reply
User profile for user: Niel
Niel
User level: Level 10
732,491 points

Posted on Jan 30, 2020 6:54 AM

Click here and ask the iTunes Store staff for assistance.


(178429)

View in context

Similar questions

1 reply

I’ve been trying to buy into an app but it keeps saying can’t connect to iTunes and I must go to iTunes support. I’ve purchased before. Any idea as to why this is happening?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up