I bought an album on Itunes but some of the songs will not play. the message states that I need to authorize my computer. I do that, it states, I'm already authorized but I still can't play the songs.

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Level 1

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I bought an album on Itunes but some of the songs will not play. the message states that I need to authorize my computer. I do that, it states, I'm already authorized but I still can't play the songs.

Windows, Windows 10

Posted on Jan 30, 2020 06:41 AM

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Answer 1

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Jimzgoldfinch

Level 7

28,609 points

Jan 30, 2020 07:56 AM in response to wjblake

Hi,

I think that the downloads have been corrupted. Try removing download then redownload the tracks

Jim

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Answer 2

wjblake Author

Level 1

8 points

Jan 30, 2020 08:26 AM in response to Jimzgoldfinch

Thank you. That worked.

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I bought an album on Itunes but some of the songs will not play. the message states that I need to authorize my computer. I do that, it states, I'm already authorized but I still can't play the songs.

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