To much dirt in charging port

Can I take in my iPhone to an Apple store to get my charging port cleaned out and if I can do I need to make an appointment?

Posted on Jan 28, 2020 8:34 PM

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Posted on Jan 28, 2020 8:38 PM

Yes and yes.


Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


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Jan 28, 2020 8:38 PM in response to iPhonechargingc

Yes and yes.


Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).


"Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party.” [Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.]


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Jan 28, 2020 8:52 PM in response to iPhonechargingc

Hi iPhonechargingc,

I am not sure 🤔 if you can get your charging port cleaned out at the Apple Store or not, but you definitely can contact your local Apple Store in that case. But I would recommend you to only get it cleaned at an Apple Store and not some unknown place that fixes phones.


Always ready to help,

Arnav



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To much dirt in charging port

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