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my account was not taking a new card

i can't add my new debit card to my account

Posted on Jan 28, 2020 9:10 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Jan 28, 2020 9:57 AM

Not all debit cards are accepted. What happens when you try to add the card? Error message(s)?

See the Apple Support article below.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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my account was not taking a new card

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