You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

__ZiggyZigg Author

Level 1

4 points

Activation lock

I got an iPad from a friend of mine and it was 284 weeks past update so I restored it and I can’t get around the activation lock because he doesn’t know the email and password used for it.

iPad 2

Posted on Jan 25, 2020 5:59 PM

Top-ranking reply

Niel

Level 10

732,419 points

Posted on Jan 25, 2020 6:06 PM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPad’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.

(178299)

View in context

Activation lock

Similar questions