new iphone lost photos

I just got a new iphone. When i did a back up on the old phone not all of my photos backed up. Is there a way to still retrieve them from icloud ?

iPhone 11, 13

Posted on Jan 24, 2020 07:28 AM

Reply

Top-ranking reply

KiltedTim

Level 10

220,404 points

Posted on Jan 24, 2020 07:38 AM

Were you using iCloud photo library on the old phone? If so, and the photos are in the cloud, turn it on on the new phone.

View in context

Similar questions

I lost all my photos after my iphone backup Almost all my photos weren’t transferred to my new phone. How do I get those photos back
715 1
Is there an ICloud Photos Archive? I got a new iPhone but not all of my photos transferred, is there anyway I can retrieve those photos from the old phone? I’m positive that my phone was backed up before I switched but not all my photos were on my new phone when I made the switch.
677 3
Photos hi can I get back old photos off my old iPhones I’ve looked on iCloud on my phone and there not there
627 1

1 reply

Top-ranking reply

KiltedTim

Level 10

220,404 points

Jan 24, 2020 07:38 AM in response to gingiew

Were you using iCloud photo library on the old phone? If so, and the photos are in the cloud, turn it on on the new phone.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new iphone lost photos

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up