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Can’t download software with out password

Anyone bought a used MacBook and got stuck on downloading software password? Any way to go around it? I signed in with my apple account but it’s still saying wrong password

MacBook Pro

Posted on Jan 23, 2020 8:13 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2020 8:28 PM

If you bought your Mac "used" and it's asking you for a password you don't know because you did not specify one when you initially set it up, then it was not properly prepared for sale. Read and follow What to do before you sell, give away, or give away your Mac


Since the seller was apparently remiss in that task, you will need to begin with Step 6. After it finishes, it will present the usual "new Mac setup" procedure that will ask for your existing Apple ID credentials, and everything will work the way it's supposed to work.

1 reply
Question marked as Top-ranking reply

Jan 23, 2020 8:28 PM in response to Justboughtmacbook

If you bought your Mac "used" and it's asking you for a password you don't know because you did not specify one when you initially set it up, then it was not properly prepared for sale. Read and follow What to do before you sell, give away, or give away your Mac


Since the seller was apparently remiss in that task, you will need to begin with Step 6. After it finishes, it will present the usual "new Mac setup" procedure that will ask for your existing Apple ID credentials, and everything will work the way it's supposed to work.

Can’t download software with out password

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