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Question Mark on Screen in Gray flashing folder

There is a gray flashing folder with "?" on the screen. I've rebooted, tried to reinstall and hold down the keys are per instruction. That is not working?


Posted on Jan 23, 2020 12:32 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2020 12:35 PM

1CharlotteCos wrote:

There is a gray flashing folder with "?" on the screen. I've rebooted, tried to reinstall and hold down the keys are per instruction. That is not working?


A folder with a question mark means that the selected startup disk isn't available or doesn't contain a Mac operating system. Learn how to resolve a flashing question mark.





About the screens on your Mac as it starts up - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 23, 2020 12:35 PM in response to 1CharlotteCos

1CharlotteCos wrote:

There is a gray flashing folder with "?" on the screen. I've rebooted, tried to reinstall and hold down the keys are per instruction. That is not working?


A folder with a question mark means that the selected startup disk isn't available or doesn't contain a Mac operating system. Learn how to resolve a flashing question mark.





About the screens on your Mac as it starts up - Apple Support

Question Mark on Screen in Gray flashing folder

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