Software Problem

I am trying to download word document to my computer but its not letting me. I have a macbook air macintosh HD OS X, version 10.10.5. My mac say i need can update to macOS version 10.13.0 but i am having a hard time downloading it.

MacBook Air 13", OS X 10.10

Posted on Jan 23, 2020 09:39 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2020 09:21 PM

First you need to know exactly which model of MBAir you have. You can get this information by clicking on the Apple menu and selecting "About this Mac".


You can find download links to macOS 10.11+ on this page:

https://support.apple.com/en-us/HT201372


If you click on the links for a specific OS it will list the oldest supported hardware.

1 reply
Question marked as Top-ranking reply

Jan 23, 2020 09:21 PM in response to tdollar90

First you need to know exactly which model of MBAir you have. You can get this information by clicking on the Apple menu and selecting "About this Mac".


You can find download links to macOS 10.11+ on this page:

https://support.apple.com/en-us/HT201372


If you click on the links for a specific OS it will list the oldest supported hardware.

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