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Level 1

4 points

Apple Pencil

My Apple Pencil is paired with my iPad Pro but when I try to mark up a photo,nothing happens, if I double tap the pencil it changes between pencil and eraser okay but won’t mark, or erase on the picture, what is going wrong?

iPad Pro, iOS 13

Posted on Jan 23, 2020 9:28 AM

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Level 10

103,383 points

Posted on Jan 23, 2020 10:18 PM

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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Apple Pencil

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