Cannot backup my iPhone to my iMac

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Level 1

96 points

Cannot backup my iPhone to my iMac

Can anyone tell me why I cannot back my iPhone to my iMac anymore? Every time I try I get this message and my iPhone is connected.

iPhone X, iOS 13

Posted on Jan 22, 2020 5:52 AM

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Answer 1

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Top-ranking reply

D.I. Johnson

Level 7

27,851 points

Jan 23, 2020 7:14 AM in response to Rod LoScalzo

Pocket lint in the port can be an issue.

A compressed air blowout or a very gentle sweep of the port with a toothpick may remove anything lodged in it.

And I'm sure that Apple suggest that you never ever put anything into the port that isn't a cabe, so you do this at your own risk.

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Answer 2

Rod LoScalzo Author

Level 1

96 points

Jan 23, 2020 7:29 AM in response to D.I. Johnson

Thank you!

It looked like a very small piece of lint may have come out when I (gently) shot some compressed air into the port. I'm guessing that did the trick. I'm back to being able to Sync and BackUp my iPhone once again. Thanks again!

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Answer 3

BDAqua

Level 10

246,413 points

Jan 22, 2020 4:55 PM in response to Rod LoScalzo

Most of the time that has been attributed to a bad or flaky cable, more often an Apple cable than not.

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Answer 4

Rod LoScalzo Author

Level 1

96 points

Jan 23, 2020 3:19 AM in response to BDAqua

I might agree with you but I don't have a problem with my iPad on the same cable.

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Answer 5

BDAqua

Level 10

246,413 points

Jan 23, 2020 6:39 AM in response to Rod LoScalzo

That would seem to preclude that Rod.

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Answer 6

Jan 23, 2020 9:37 AM in response to Rod LoScalzo

You're welcome. Happy to help.

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