AppleTV 4K Rental

Rented a movie on Apple, sound will not come on and movie video is jittery on my 4K unit. When i try to watch the rental on the older versions of Apple TV it works perfectly. 4K is on a LAN and other units are wireless internet. Any ideas

Apple TV 4, tvOS 12

Posted on Jan 19, 2020 7:35 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 20, 2020 2:03 PM

Hello,


Have you tried restarting Apple TV?


How to restart your Apple TV - Apple Support

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AppleTV 4K Rental

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