Activation lock

Hello all,

I've recently boght an iPad and it has an iCloud. Since I wasn't very familiar with all the Apple products, I've tried to remove the current iCloud so I can add my own.

Since I didnt have a password for that account I've reset the ipad, and I was thinking that now I will be able to add my own id. But now I cant even acces the ipad, I got the activation lock. I know the email of the current id ( previous owner) but I dont know the password.

How can I access my ipad, also I know the serial number.


Thanks

iPad mini 2 Wi-Fi

Posted on Jan 19, 2020 06:13 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.