How do I factory reset a phone that has a iCloud on it that I bought ?

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iPhone 8

Posted on Jan 18, 2020 4:53 PM

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Posted on Jan 18, 2020 5:15 PM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 

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Jan 18, 2020 5:15 PM in response to laela208

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 

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How do I factory reset a phone that has a iCloud on it that I bought ?

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