mails from apple, how can I be sure its authentic an not fishing or malicious

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Level 1

12 points

mails from apple, how can I be sure its authentic an not fishing or malicious

Hi, I'm new user on Apple world, since I have an apple ID I'm getting from time to time wired emails that seems to be sent from Apple service/support/iCloud which notify me about some errors with my Apple ID or containing ".docx" files and weird links which asks for my Apple ID user & password. senders email addresses always different on each email, but all of them containing the word "Apple".

how can I tell if an email from Apple is authentic or malicious?

tnx.

Posted on Jan 18, 2020 2:54 AM

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Answer 1

stedman1

Level 10

264,052 points

Jan 18, 2020 2:56 AM in response to yairSY

The information below may help you identify bogus emails.

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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