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Areaves Author

Level 1

4 points

Activation lock

My daughters iPad mini is on activation lock and we can not remember the Apple ID or the email linked to it

iPad mini Wi-Fi

Posted on Jan 17, 2020 8:16 AM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jan 17, 2020 9:32 AM

Hello,

The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.

Activation Lock

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Activation lock

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