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iTunes menu and photo

Ever since my iPad has been updated to version 13.3 it has two issues.


every time I go to my iTunes menu and select an artist when I go to click on the album it disappears and goes straight back to the top of the menu at A, also when I look at a photo in my album I go and look at another app then go back to that photo the photo disappears and I have to search for it again. It is annoying and frustrating


how can I fix this?

iPad Air 2, iOS 13

Posted on Jan 17, 2020 12:16 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2020 3:32 AM

Have you tried a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

5 replies

Jan 17, 2020 4:09 PM in response to todfrombrisbane

Your iPad is FULL or near full.

A 64 GBs iPad starts out at approx. 60-61 GBs of initial storage space!

In addition, iDevices need to maintain, at the very least, a minimum of between 2-3 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iDevice.

Your iPad IS FULL!


If you need to free up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud or by connecting your iDevice to a computer running the latest iTunes and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, DropBox, BOX, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).



Then, thin out/delete any music/videos/movies/TV shows/screen recordings/images/eBooks/eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11, it’s iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


iTunes menu and photo

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