Mac Mini won't wake from sleep mode

When my 2014 i7 MacMini goes into sleep mode, it freezes and I can't get the screen to wake up. I have to force quit and restart.


I've tried resetting the PRAM and also run disk utility first aid, but the problem persists.


Does anyone have any other potential remedies?


Thanks in advance for any help.

Mac mini, macOS 10.14

Posted on Jan 16, 2020 04:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2020 12:03 PM

I got on a chat with Apple tech support. She had me run Malwarebytes which found a bad file. After deleting that file, the issue seems to be resolved. Yay!

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mini won't wake from sleep mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.