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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
For awhile I had the reported problem of Mail crashing when entering Time Machine from Mail. It doesn't do that anymore; I can enter Time Machine but none of the buttons work (Backup Date, Today, etc.) If I access Time Machine from anywhere else, the buttons work. Is there a fix? I'd really like to be able to access my Mail as I was able to do pre-Catalina. Thanks.
Yvonne
Catalina 10.15.2 on an iMac 27" 2017 Retina
iMac 27" 5K, macOS 10.15
Hey Yvonne O Bowers,
Thank you for using Apple Support Communities!
I understand from your post that you're unable to access the Backup Date, Today, and other buttons in Time Machine using Mail. I'd be happy to help out.
In this situation, I'd like you to try using Time Machine in safe mode to test:
Use safe mode to isolate issues with your Mac - Apple Support
Cheers!
I tried in Safe Mode. No difference. When on the Apple Mail Inbox screen, I enter Time Machine. The Inbox displays in Time Machine but none of the buttons works. I can't go forward or backward on the arrows next to the screen and I can access the earlier backups on the side bars. Time Machine works fine from the Finder or other places. I just can't access Mail in Time Machine.
Note thread "Mail quits when Entering into Time Machine (PlotrSzy, Jan 10, 2020). Refers to same issue.
Accessing Mail in Time Machine
